About Us


ClearHealth Quality Institute’s (CHQI) mission is to improve the health insurance and provider systems of care by creating best practice accreditation programs and other compliance solutions. Founded upon the principles of accountability, integrity, and quality, the goal of these initiatives is to create programs that benefit consumers, regulators, payers, providers, and others.


Michael Gomes
Chief Executive Officer

An accomplished healthcare executive, Gomes has more than 35 years of experience in sales, business development, healthcare management and Government Relations. Prior to his appointment as CHQI’s Chief Executive Officer, he was a founding executive of BenefitMall and served as President of its Benefits Division. During his nearly 20-year tenure, BenefitMall grew to become the nation’s largest Employee Benefits General Agency.

Gomes has also held senior executive roles with a number of other leading companies including Prudential HealthCare, Empire Blue Cross and Blue Shield (now Anthem), Horizon Blue Cross and Blue Shield and the New Jersey Department of Insurance. He is an industry “thought leader” and a frequent speaker on topics related to healthcare reform and workforce solutions for small to medium sized businesses.

He is a graduate of Rutgers University with a Bachelor of Arts degree in economics and holds an MBA in quantitative analysis from Fairleigh Dickinson University.

Garry Carneal, JD, MA

Garry Carneal is a leading expert in health care having researched, written and published extensively on quality, medical management, information technology and regulatory trends. He has established a track record helping trade associations, accreditation organizations, and other health-related businesses scale nationally. Throughout his career, Mr. Carneal has brought to market over 20 accreditation programs that have been recognized by 45 states and three federal agencies.

Mr. Carneal is both the Founder and CEO of Schooner Strategies, a health care-focused consulting firm and co-founder of RegQuest, an online regulatory compliance resource. He also serves as the senior policy advisor to The Kennedy Forum, board chair for RadSite which provides accreditation programs in advanced diagnostic imaging. He also serves on several non-profit boards including the Population Health Impact Institute.

Mr. Carneal received an undergraduate degree from Washington & Lee University, a master’s degree from Yale University and a law degree from the University of Virginia.

Jessica Grillo, Esq.
Executive Director of Legal and Regulatory Affairs

As Executive Director of Legal and Regulatory Affairs for CHQI, Jessica provides all in-house legal support and oversees policy development. She is also the Executive of RegQuest, an online regulatory compliance resource, with all responsibility for the development of site content, blogs, and regulatory updates.

Prior to joining CHQI, Jessica worked in private practice, litigating civil and domestic cases throughout Maryland and Washington D.C. She is an alumnus of both Barry University School of Law (Juris Doctorate) and Penn State University (Bachelor of Science).

Brooke Byloff
Director of Accreditation

Brooke Byloff serves as the Director of Accreditation with full responsibility for all of CHQI’s accreditation operations. She also heads up all administrative functions including Human Resources and coordinates all of CHQI’s workflow processes.

Brooke brings to her role at CHQI almost fifteen years of experience in operations and marketing experience, most recently as the HR/Operations Manager, Partner, at JWT Agency with responsibilities in both their Dallas and Atlanta offices. She is an alumnus of Indiana University.

Lauren Neuvel
Director of Sales and Marketing

Lauren Neuvel oversees CHQI’s sales and marketing activities including “go-to-market” strategy, public relations, social media, branding and communications. She is an experienced sales and marketing professional with more than 15 years of experience in leading integrated sales and marketing campaigns.

Prior to CHQI, Lauren served as the Director of Corporate Communications for The Bozzuto Group. She is an alumnus of Texas Christian University.

Eliot Siegel, MD
Chief Information Officer

Eliot Siegel is an internationally recognized radiologist who serves as Professor and Vice Chair at the University of Maryland School of Medicine, Department of Diagnostic Radiology, as well as Chief of Radiology and Nuclear Medicine for the Veterans Affairs Maryland Healthcare System, both in Baltimore, MD.

As Chief Information Officer, Dr. Siegel provides guidance for CHQI’s technology solutions, accreditation programs and internal quality improvement initiatives.

Dr. Siegel has written over 200 articles and book chapters about PACS (Picture Archiving and Communication Systems) and digital imaging, and has edited six books on the topic, including Filmless Radiology and Security Issues in the Digital Medical Enterprise. He has presented more than 1,000 times worldwide on a broad range of topics involving the use of computers in medicine. He was named Researcher of the Year, Educator of the Year, and received multiple awards for innovation, including the Smithsonian Award.

Keith Lowey, CPA
Chief Financial Officer

Keith Lowey is a Principal of Verdolino & Lowey, P.C. a leading, experienced full-service accounting firm located in Foxboro, MA. He joined the firm as a Principal in 1990.

Mr. Lowey is experienced in business development; accounting and consulting services; business advisory services; and bankruptcy matters including taxation, valuation and insolvency. He has been employed as an accountant for Chapter 7 and 11 Trustees, Examiners, Debtors and Creditors’ Committees; Examiner; and has testified as an expert witness in numerous cases.

Lowey has been in public and private practice in the accounting field for more than 30 years.


Advisory Board

CHQI’s Advisory Board constitutes the governance arm that drives CHQI’s business and operational decisions concerning the following:

The Advisory Board is responsible for the appointment of all committees, their membership, and scope of work. Additionally, the Advisory Board conducts annual reviews of policies and procedures covering all aspects of CHQI operations. The Advisory Board can use this information to change existing policies to ensure the continuity of operations and to adapt to new challenges and opportunities.

To view a full listing of the Advisory Board Members, click here.

Standards Committees

The CHQI Standards Committees draft quality standards through a consensus driven process. The CHQI Board of Directors typically appoints a new Standards Committee for each program whose members represent a cross section of perspectives that includes all relevant stakeholders such as providers, regulators, payers, consumers, manufacturers and others.

To view a full listing of the Telemedicine Standards Committee, click here.

To view a full listing of the Mental Health Parity Standards Committee, click here.

If you are interested in volunteering for a CHQI Committee, contact us at (410) 756-1300 or info@chqi.com.

Accreditation Committees

The CHQI Accreditation Committees conduct the reviews of ‘blinded’ applications for accreditation as defined in the designated accreditation program. Accreditation Committees also review any initial appeals received following adverse decisions relevant to a submitted application.

Currently, CHQI has established a Telemedicine Accreditation Committee, which is currently made up of over a dozen volunteer members.  CHQI also is establishing a Mental Health and Substance Use Disorder (MH/SUD) Parity Accreditation Committee in early 2019.  Accreditation Committee members represent a cross section of stakeholders, including provider, consumer, industry, and employer representatives.

If you are interested in applying to volunteer for any of CHQI’s Accreditation Committees, contact us at (410) 756-1300 or info@chqi.com.