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We’ve gathered recognized experts across telemedicine, health care and accreditation to bring you a series of digital, virtual, and in-person education programs designed to support accredited organizations and organizations interested in applying for accreditation.

CHQI offers a variety of education resources offering in-depth insights into the challenges and opportunities facing health care today. Education sessions can be customized to meet the unique needs of any organization. For more information, contact or (410) 756-1300.


Our accreditation standards include in-depth instructions and guidance for organizations seeking accreditation.

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Our in-person workshops are designed to guide you step-by-step through the accreditation application process.

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Our webinars bring together recognized experts for virtual sessions on a variety of health care topics.

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CHQI Telemedicine Industry Update: Hear from a Range of Expert Perspectives

The telemedicine/telehealth landscape is rapidly evolving and at an accelerated rate. Organizations that can adapt to continual change will be the ones that succeed. This complimentary ClearHealth Quality Institute (CHQI) webinar will feature a team of experts providing insights and updates on key telemedicine issues from a number of perspectives – industry, regulatory, quality, and technology.

Moderator: Michael Gomes, CEO, CHQI

- Industry Update: Ann Mond Johnson, CEO, ATA
- Regulatory Update: Alexis Gilroy, JD, Partner, Jones Day & Chair, CHQI Standards Committee
- Accreditation Update: Bill Lewis, MD, Chair, CHQI Accreditation Committee
- Digital Health and Remote Patient Monitoring Update: Rene Quashie, JD, Vice President, Policy & Regulatory Affairs, Digital Health, Consumer Technology Association & Chair, CHQI RPM Workgroup
- Telemedicine Outcomes Update: Jason Goldwater, MPA, MA, PMP, Senior Principal, Atlas Research & Chair, CHQI Telemedicine Outcomes Workgroup

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Mental Health and Substance Use Disorder (MH/SUD) Parity Compliance Update: How CHQI Can Support a Robust Parity Compliance Program

Since the Federal Parity Law (MHPAEA) was adopted more than 10 years ago, most of the key regulatory guidance has been published. However, we now have begun to see increased regulatory enforcement actions at both the federal and state levels and many states are now beginning to introduce their own specific parity laws.

This complimentary webinar will demonstrate how the ClearHealth Quality Institute (CHQI) MH/SUD Parity Accreditation Program and ParityManager™, CHQI’s technology tool for online parity compliance, can promote and measure real and tangible health equity, quality and compliance for health plans, third-parity administrators, employers and others.

Moderator: Garry Carneal, JD, MA, President and CEO of Schooner Strategies and CHQI Strategic Advisor

- Accreditation Overview: Michael Gomes, CEO, CHQI
- ParityManager™ Overview: Kevin Malone, JD, CHQI Parity Accreditation Program Director
- Compliance Challenges and Opportunities: Monique Yohanan, MD, Chief Medical Officer, Schooner Strategies

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Telemedicine’s Role in Combating the Opioid Epidemic

The lack of sufficient federal funding, coupled with the patchwork coordination of federal, state, and local authorities, has allowed the opioid crisis to reach epidemic proportions. Furthermore, many of the hardest hit areas have also been impacted in recent years by various economic forces (e.g. inflation, recession). Consequently, many of these areas do not possess the basic community resources needed to meet the needs of their residents.

Some of the most critical tools needed to wage the war on opioid abuse include increased access to counseling and therapy and increased medication assisted treatments in the most rural areas, where cost and time may limit health care options.

The panel will explore the need to coordinate intervention and treatment efforts at all levels, describe many of the existing and emerging treatments available to providers and patients, and discuss how telemedicine can be used to scale critical resources for those in the greatest need.

Panelists include:
- Jon Evans, President & CEO, Innovatel
- Anne Woodbury, Executive Director, Advocates for Opioid Recovery
- Moderator: Peter Yellowlees, MD, MBBS, Vice Chair for Faculty Development and Professor of Psychiatry, University of California Davis; Immediate Past President, American Telemedicine Association

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Accreditation: Developing a Blueprint for the Future Assessment and Evaluation of Telemedicine Quality

The accreditation status quo allows organizations to define their own outcomes measures and quality indicators. Subsequently, reported data is often not standardized, and in some situations, it is not compatible with other available data sets.

Building on the work of the National Quality Forum, ClearHealth Quality Institute (CHQI) has turned its attention to developing the first set of outcomes focused accreditation standards based on telemedicine use cases and practice areas.

Panelists will examine the need for outcomes based measures that focus on patient health, the balance between being overly prescriptive and asking for the right information from all providers, and the importance of using outcomes data to shape public policy and standardize quality practices on a national level.

Panelists include:

- Adam Darkins, MD: President, Empiricon LLC and Former Chief Consultant for Telehealth Services, Veterans Health Administration
- Clarence Williams, Director, Telehealth, Mercy Health Network

Moderator: Garry Carneal, JD, Founder, ClearHealth Quality Institute

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Telemedicine Accreditation as a Catalyst for Improving Clinical, Operational, and Patient Outcomes

The CHQI Telemedicine Accreditation Program (TAP), developed in partnership with the American Telemedicine Association, offers a comprehensive framework for evaluating the safety, efficacy, and quality of telemedicine services and programs. In this webinar, panelists will:

1) Discuss the best practices and use cases that informed the work of the Committee;
2) Explain their commitment to develop the next generation of outcomes focused standards with CHQI; and
3) Emphasize the importance for accrediting agencies to begin “turning the corner” on validating so many structure and process measures, and instead focusing on true measures of quality.

Panelists include:
- Til Jolly, MD, Chief Medical Officer, SOC Telemed
- Kevin Smith, Chief Medical Information Officer, Zipnosis
- Emily Wein, Esq., Baker Donelson Shareholder
- Bill Lewis, MD, Principal, WellMedCare, CHQI Telemedicine Standards Committee Co-Chair
- Moderator: Rich Bakalar, MD, FATA, VP and Chief Strategy Officer, ViTel Net, ATA Past President, CHQI Advisory Board of Directors

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CHQI Overview: Improving Quality and Accountability in Health Care Accreditation

This webinar provides an overview of CHQI and share its vision to transform health care accreditation and compliance monitoring for health plans, providers, and others. The presentation describes programs currently in development and previews future CHQI programs. In addition, the speakers highlight recent value-based purchasing and outcomes performance initiatives, which will likely transform traditional forms of quality-benchmarking in health care. The webinar is moderated by Garry Carneal, JD, MA, CHQI’s founder, and includes a presentation by Michael D. Reisman, JD.

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Telemedicine Accreditation: Why One Size Doesn’t Fit All

During this webinar, telemedicine industry leaders discuss emerging issues and regulatory trends in the field, including how high-fidelity accreditation standards can yield best practices and improve patient outcomes. The presenters provide a walkthrough of CHQI’s new Telemedicine Accreditation Program Standards and explain how telemedicine providers can become accredited. The panel is moderated by Sabrina Smith, Dr.HA, ATA Chief Operating Officer, and includes perspectives from CHQI Telemedicine Standards Committee Co-Chairs William Lewis, MD, former chief medical officer at GlobalMed, and Alexis Gilroy, JD, partner at Jones Day.

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Mental Health Parity Accreditation: A Pathway to Compliance

This webinar offers an overview of CHQI’s first-of-its-kind Parity Accreditation Program, which is designed to promote compliance with laws requiring that insurance coverage for mental health and addiction disorders be comparable to coverage for physical health ailments. The session highlights current parity enforcement trends and “hot” issues facing insurers, benefit administrators, and providers, and addresses the need for private accreditation. The panel is moderated by Michael D. Reisman, JD, MA, CHQI president, and includes CHQI Parity Standards Committee Co-Chairs Bradley Lerner, JD, associate general counsel & director, parity compliance, Beacon Health Options, and Connie Galietti, JD, director of legal & professional affairs, practice directorate, American Psychological Association.

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